# 2025-093 Centre of Excellence Optimisation \(Salesforce\)

> A sourced UK public sector contract award published by Ofgem.

## Key facts

- Buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Supplier: [Credera Limited](/suppliers/credera/public-sector-contract-awards)
- Award value: £499,900
- Tender value: £499,900
- Award date: 15 October 2025
- Published: 23 October 2025
- Contract start: 16 October 2025
- Contract end: 15 October 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 037338ed-c660-4ce6-81e9-51e48a948fbe-869491
- OCID: ocds-b5fd17-bbce96c7-4da0-46e6-b5d9-4d8284892da2

## Description

The supplier is required to support the optimisation of Ofgem's Salesforce Centre of Excellence \(COE\)\. The supplier will require niche expertise in Salesforce and programme delivery, and expertise in optimising internal teams to deliver a programme infrastructure\. The supplier will be expected to take ownership of the Salesforce COE recovery process to ensure accountability and effective implementation\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/037338ed-c660-4ce6-81e9-51e48a948fbe-869491)
