# Restart Customer Satisfaction Survey

> A sourced UK public sector contract award published by Department for Work and Pensions : Department for Work and Pensions.

## Key facts

- Buyer: Department for Work and Pensions : Department for Work and Pensions
- Supplier: [I\.F\.F RESEARCH LIMITED](/suppliers/i-f-f-research/public-sector-contract-awards)
- Award value: £492,483
- Tender value: £492,483
- Award date: 23 September 2021
- Published: 13 October 2021
- Contract start: 27 September 2021
- Contract end: 26 September 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 266b8b03-9cec-4994-9d19-379c09463acd-473515
- OCID: ocds-b5fd17-bbf33af1-cb71-4618-af24-cdbd6a134ea2

## Description

1\.1 In February 2021 there were 2\.7 million people claiming either Job Seekers Allowance or Universal Credit with a requirement to work, a 110% increase on the previous year\. This rise chiefly occurred during the early months of the Covid-19 pandemic with over 1 million Universal Credit declarations in the first few months \. Following on from this, the number of claimants who reach over 12 months in unemployment is expected to rise dramatically\. The Restart Scheme is a £2\.6 billion investment by DWP in supporting those customers back into work and is due to be launched on 28 June 2021\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/266b8b03-9cec-4994-9d19-379c09463acd-473515)