Tender notice
RES/IT Provision of an IT Service Management Tool (ITSM)
Notice details
- Published
- Category
- services
- Buyer region
- Not specified
- Source
- View official notice
Public buyer
Public buyer
Bristol City CouncilTender value£499,000
- Planned startAs published in the notice
- Planned endAs published in the notice
Work description
Bristol City Council (BCC) requires a replacement of the current IT Service Management tool (Landesk). The requirement to implement efficient processes and processing of/for the IT function. The ITSM tool will form an integrated technology that supports the ICT service Helpdesk function and the wider BCC IT end-user community with a user-friendly self service portal for all employees.