Contract award record
DVSA Call Centre Additional Resourcing - Call Surges
Notice details
- Published
- Category
- services
- Buyer region
- South West
- Source
- View official notice
Public buyer and contract winner
Award value£1,286,015
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice.