# GB-Norwich: Customer experience hub

> A sourced UK public sector contract award published by Flagship Housing Group.

## Key facts

- Buyer: [Flagship Housing Group](/buyers/flagship-housing-group/contract-awards)
- Supplier: [TTEC Consulting \(UK\) Limited](/suppliers/ttec-consulting-uk/public-sector-contract-awards)
- Award value: £31,120
- Tender value: £31,120
- Award date: 20 March 2024
- Published: 24 September 2024
- Contract start: 27 March 2024
- Contract end: 26 April 2024
- Stage: awarded
- Procurement category: services
- Notice ID: c612bf57-0f04-4548-9d1b-296c6fd09bc8-787876
- OCID: ocds-b5fd17-bc8cfaff-740c-44a3-8ffd-d0419806b239

## Description

Consultancy services - contact centre discovery and proof of concept

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c612bf57-0f04-4548-9d1b-296c6fd09bc8-787876)