# Contact Centre Support &amp; Maintenance Agreement

> A sourced UK public sector contract award published by LONDON BOROUGH OF NEWHAM.

## Key facts

- Buyer: [LONDON BOROUGH OF NEWHAM](/buyers/london-borough-of-newham/contract-awards)
- Supplier: [Cisilion Ltd](/suppliers/cisilion/public-sector-contract-awards)
- Award value: £87,570
- Tender value: £87,570
- Award date: 15 August 2022
- Published: 21 September 2022
- Contract start: 1 September 2022
- Contract end: 31 August 2023
- Stage: awarded
- Procurement category: services
- Notice ID: ec17d5d4-a2b5-46ba-a4f8-adb8aa79d8bc-573304
- OCID: ocds-b5fd17-bcea7c69-7bff-4aa7-86b0-62feaa632fc1

## Description

Contract for the support and maintenance of the Cisco Contact Centre solution for the \(LBN\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ec17d5d4-a2b5-46ba-a4f8-adb8aa79d8bc-573304)
