# British Library Ticketing and Customer Journey Solution

> A sourced UK public sector contract award published by British Library.

## Key facts

- Buyer: [British Library](/buyers/british-library/contract-awards)
- Tender value: £200,000
- Published: 21 September 2020
- Contract start: 1 April 2021
- Contract end: 31 March 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: 040e96e5-a5e8-4965-86a6-92b78724c0e9-382204
- OCID: ocds-b5fd17-bd22d63a-e8c3-4a7d-b650-7803da64639d

## Description

The British Library is seeking a supplier to provide a ticketing solution that will help the British Library maximise revenue from all ticketing and Membership purchases and donations, whilst offering our customers a high-quality user journey and ensuring customer and transactional data is managed effectively\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/040e96e5-a5e8-4965-86a6-92b78724c0e9-382204)
