# IS Service Helpdesk

> A sourced UK public sector contract award published by DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS.

## Key facts

- Buyer: [DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS](/buyers/department-for-environment-food-rural-affairs/contract-awards)
- Supplier: [Halo Service Solutions Ltd](/suppliers/halo-service-solutions/public-sector-contract-awards)
- Award value: £57,979
- Tender value: £57,979
- Award date: 26 April 2024
- Published: 7 May 2024
- Contract start: 4 May 2024
- Contract end: 3 May 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 7e7db35e-5c87-4aa3-b862-503dd7c250f8-748610
- OCID: ocds-b5fd17-be369f72-69f5-4b9e-b680-5fc851248c1f

## Description

Service Desk provider which allows the TIS, Facilities, CRM, Social Media & Events Teams to provide varying levels of services to our internal colleagues alongside supporting the Triage process and is the main asset register and knowledge base for the organisation\.

## Related contract awards

- [ENVFCPMM00704B00R\_Fluvial Model standards update\_JBA](/contracts/ocds-b5fd17-d677ecb0-c1bf-48e6-8b09-815d920df11e) — DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS
- [Robotic Process Automation 2026](/contracts/ocds-b5fd17-61cda3e4-824c-41e9-8965-c3fdc1fdd0ff) — DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS
- [National Beef Evaluations Website](/contracts/ocds-b5fd17-b6c9dfc6-886a-4764-939d-945ec3cd5855) — DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS
- [Oracle Support 2026](/contracts/ocds-b5fd17-89086229-fd36-4d4c-8a7d-302ae7861276) — DEPARTMENT FOR ENVIRONMENT FOOD & RURAL AFFAIRS
- [Halo service desk licences and support](/contracts/ocds-b5fd17-77a2061a-299c-4a3e-88ea-6ab255982c2e) — National Institute for Health and Care Excellence
- [IT Service management](/contracts/ocds-b5fd17-31ee0872-2827-431f-93c7-2531bf7fc19a) — MOAT HOMES LIMITED
- [1953 Halo ITSM Solution for NHS Derby & Derbyshire Integrated Care Board](/contracts/ocds-b5fd17-bced7038-e147-4f16-8a4a-f76091f8ce3b) — NHS Derby & Derbyshire Integrated Care Board
- [GB-Leeds: LAU CRM System](/contracts/ocds-b5fd17-4214e358-b721-447b-a30c-e80e8ba50f43) — Leeds Arts University
- [SEN20231-SEN-TAXI-Brooksby Melton College](/contracts/ocds-b5fd17-08326797-d738-447c-9aa6-156a9505a094) — Leicestershire County Council
- [2026-08-07 09:00 - QBE959 Newmarket & Gazeley to Riverwalk School, Bury St Edmunds - AWARD](/contracts/ocds-b5fd17-b8f51468-ddfc-4b13-b56e-af10669ad163) — Suffolk County Council Passenger Transport
- [QHL118 09:00 2026-09-01 Glemsford to WS Training, Haverhill - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-97ec37c1-e8fe-4ab5-a737-0f93dfeabe48) — Suffolk County Council Passenger Transport
- [2025-097 Microsoft Enterprise Agreement & Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7e7db35e-5c87-4aa3-b862-503dd7c250f8-748610)