# Provision of Support and Maintenance Mailing Machines and Ancillary Equipment

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Driver & Vehicle Licensing Agency](/buyers/driver-vehicle-licensing-agency/contract-awards)
- Contract winner: Bowe Systec Limited
- Award value: £1,578,727
- Tender value: £1,578,726
- Award date: 27 March 2018
- Published: 13 April 2018
- Contract start: 2 April 2018
- Contract end: 1 April 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 8699fe69-72fe-4a93-882f-234e5bba2a5c-210807
- OCID: ocds-b5fd17-be53779d-dd6e-43db-9084-f32e97ef4ff2

## Description

This oultines the requirements for the support and maintenance of the Agency's strategically preferred mailing platform by a single supplier\. This document is aimed at potential suppliers for the support and maintenance of DVLA's mailing machinery and ancillary devices: Output Services Group \(OSG\) provides the Agency with its print & mail functionality\. It is responsible for producing the Agency's entire customer facing documentation and in 2016/17 despatched more than 93\.5 million items of mail to its customers\. The operation is based over two sites within five miles of each other\. The department produces a number of high volume output on a variety of different stationery types, the main transactions are: V11 Tax reminder - 27\.6m per year HRC Registration document - 17\.5m per year Photo on licence \(POL\) 10\.4m per year OSG has a mailing machine fleet of 12 systems for which it is seeking support and maintenance, 7 on the Ty-Felin Site and 5 on the Morriston Site\.

## Related contract awards

- [Provision of ICT Health Checks](/contracts/ocds-b5fd17-67e4d5aa-476c-4c08-8ec7-b9164684d667): DRIVER & VEHICLE LICENSING AGENCY
- [Provision of a Cheque and postal order Courier Service](/contracts/ocds-b5fd17-e2316917-12e2-457b-b399-148767f6e733): DRIVER & VEHICLE LICENSING AGENCY
- [Provision of Liquid Fuels](/contracts/ocds-b5fd17-b408daf6-1802-4962-bfab-3e80ab6e4b7d): DRIVER & VEHICLE LICENSING AGENCY
- [Provision of polycarbonate card mailing with service and maintenance](/contracts/ocds-b5fd17-1dac75df-942c-4871-bee4-2744e639ef10): Driver & Vehicle Licensing Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8699fe69-72fe-4a93-882f-234e5bba2a5c-210807)