# HMCTS ITSCM Tool Replacement

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Contract winner: HaloITSM
- Award value: £1,800,000
- Tender value: £600,000
- Award date: 4 November 2024
- Published: 18 November 2024
- Contract start: 7 November 2024
- Contract end: 6 November 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 773645b0-e77c-4c43-a68a-d4e7fbf05b5d-803316
- OCID: ocds-b5fd17-bea7e5c3-797a-4423-9900-b859cd4707e9

## Description

The procurement of ITSM tool which provides an organisation with the ability to deliver, operate and control IT services to its users\.

## Related contract awards

- [HMP Lewes Combined Projects](/contracts/ocds-b5fd17-9f06c730-93db-4969-bc37-0582e4b8ce4a): Ministry of Justice
- [Public Protection Unit Database \(PPUD\) 2026](/contracts/ocds-b5fd17-bb439732-f359-40e7-9925-11073c6e5adf): Ministry of Justice
- [Victim Case Management System \(VCMS\) Maintenance and Support - 2026](/contracts/ocds-b5fd17-ce2aa23c-77a6-4fd8-b8d8-76a10e147ba4): Ministry of Justice

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/773645b0-e77c-4c43-a68a-d4e7fbf05b5d-803316)