# Self Service Password Reset System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bradford Teaching Hospitals NHS Foundation Trust](/buyers/bradford-teaching-hospitals-nhs-foundation-trust/contract-awards)
- Contract winner: [Softcat plc](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £70,035
- Tender value: £70,035
- Award date: 27 January 2026
- Published: 30 January 2026
- Contract start: 2 March 2026
- Contract end: 1 March 2029
- Stage: awarded
- Procurement category: goods
- Notice ID: 934812be-6d5a-49d1-8310-3587916a2b1e-881539
- OCID: ocds-b5fd17-bf15c6cd-c390-4e03-80d0-d316916f9e7b

## Description

Bradford Teaching Hospitals NHS Foundation Trust \(BTHFT\) has identified the need for a self-service password reset and account unlock solution\. It allows users to securely reset forgotten passwords directly from their login screen without contacting IT, reducing helpdesk calls\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/934812be-6d5a-49d1-8310-3587916a2b1e-881539)
