# Contract Award- Provision and management of IT service desk

> A sourced UK public sector contract award published by Royal Borough of Kensington and Chelsea.

## Key facts

- Buyer: [Royal Borough of Kensington and Chelsea](/buyers/royal-borough-of-kensington-and-chelsea/contract-awards)
- Supplier: [Agilisys Ltd](/suppliers/agilisys/public-sector-contract-awards)
- Award value: £1,558,000
- Tender value: £1,558,000
- Award date: 23 October 2025
- Published: 26 January 2026
- Contract start: 16 November 2025
- Contract end: 15 November 2030
- Stage: awarded
- Procurement category: services
- Notice ID: c4d9932f-40c0-4bbd-9bbf-29676bdb7be4-880708
- OCID: ocds-b5fd17-bf3c63c6-a2c2-4024-84de-c04b90ec7e94

## Description

The provision and management of the IT service desk

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c4d9932f-40c0-4bbd-9bbf-29676bdb7be4-880708)
