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Contract award record

CBMDC 462 - automated telephony call routing solution

Tender value £70,000

Notice details

Published
Category
services
Buyer region
Yorkshire and The Humber

Public buyer and contract winner

Award value£41,252

  1. Awarded
    Completed
  2. Start
    Current phase
  3. End
    Upcoming

Work description

Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension

Related awards

Source: Contracts Finder · Notice e571ec99-6617-4a09-adea-46cf7f437933-888237

View source notice