# Third Line Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [WANDLE HOUSING ASSOCIATION LIMITED](/buyers/wandle-housing-association-limited/contract-awards)
- Contract winner: [Phoenix Software Ltd](/contract-winners/phoenix-software/public-sector-contract-awards)
- Award value: £129,494
- Tender value: £129,494
- Award date: 21 November 2024
- Published: 21 January 2025
- Contract start: 1 December 2024
- Contract end: 30 November 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 7ce25e66-22c5-43bc-a93d-74af2bb583a7-819057
- OCID: ocds-b5fd17-bf966d68-198e-41a0-8bcc-a758fe1d55ea

## Description

3rd Line Support which include support for both: On-premise services which include all hardware and software services that are held on our datacentre at 230 Blackfriars Support for items such as Firewalls, Core and edge switches, VMware hosts, Storage \(SAN\), WIFI, etc\. Cloud based services held in Microsoft 365 tenancy, Azure Infrastructure as a services \(IaaS\), Virtual Machines, Cloud networking, cloud services, etc\. Cyber Security services which includes the use of Sentinel SOC for Monitoring and remediating any vulnerabilities, thereby educing our attack surface\.

## Related contract awards

- [Leasehold and Mixed Tenure Cyclical Decorations and Externals](/contracts/ocds-b5fd17-117597ee-f95d-4c0d-a571-5dda4748617f): WANDLE HOUSING ASSOCIATION LIMITED
- [Procurement of Phase 1 Cladding and Remedial Works - Chloe Court and Thalia Court](/contracts/ocds-b5fd17-11b4b885-ddb7-4822-9844-b6e521b8bf13): WANDLE HOUSING ASSOCIATION LIMITED
- [Social Housing Asset Management and Resident Engagement Platform](/contracts/ocds-b5fd17-2a45527a-2ec2-426d-aa51-0d9aacd49e31): WANDLE HOUSING ASSOCIATION LIMITED
- [Renew 24 Hour Security Operations Centre \(SOC\) and Cyber Monitoring Service](/contracts/ocds-b5fd17-a09e4005-0fee-4442-8da8-492b9553a524): TORBAY COUNCIL
- [Further Competition RM6098 Tepas 2 Lot 3 - Microsoft Licensing](/contracts/ocds-b5fd17-1077d209-9c04-4187-87e3-40bc80e356b1): Rotherham Doncaster and South Humber NHS Foundation Trust
- [Microsoft Enterprise subscription agreement](/contracts/ocds-b5fd17-040b2294-34db-4a32-bf2a-ddec878107ca): Ipswich Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7ce25e66-22c5-43bc-a93d-74af2bb583a7-819057)