# Telephony Replacement Project - CCS Framework RM3808, Lot 13

> A sourced UK public sector contract award published by SANDWELL METROPOLITAN BOROUGH COUNCIL.

## Key facts

- Buyer: [SANDWELL METROPOLITAN BOROUGH COUNCIL](/buyers/sandwell-metropolitan-borough-council/contract-awards)
- Supplier: [BT GROUP PLC](/suppliers/bt-group/public-sector-contract-awards)
- Award value: £735,121
- Tender value: £735,121
- Award date: 15 August 2023
- Published: 21 August 2023
- Contract start: 1 October 2023
- Contract end: 30 September 2026
- Stage: awarded
- Procurement category: services
- Notice ID: e13c3555-b73e-4770-8024-b93c5f3159e0-672865
- OCID: ocds-b5fd17-bfc0cc12-8da1-48e0-a415-0b9d5301b913

## Description

Telephony replacement for the council's contact centre services

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e13c3555-b73e-4770-8024-b93c5f3159e0-672865)