# DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract

> A sourced UK public sector contract award published by Department of Health and Social Care \(DHSC\).

## Key facts

- Buyer: [Department of Health and Social Care \(DHSC\)](/buyers/department-of-health-and-social-care-dhsc/contract-awards)
- Supplier: [dxw](/suppliers/dxw/public-sector-contract-awards)
- Award value: £216,086
- Tender value: £227,622
- Award date: 27 September 2022
- Published: 25 April 2023
- Contract start: 20 October 2022
- Contract end: 19 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 3fa45269-23b8-4cb9-8a8d-4bdbe8b73100-639449
- OCID: ocds-b5fd17-bfec32f0-ec67-4c22-87e1-72725fb13c0b

## Description

DHSC Intranet Hosting & Technical Support - GCloud12 Call-Off Contract with DXW\. Update 27 March 2023: The potential cost of the total lifetime of the contract has now been updated to £227,622 and the scope of this contract will now include additional deliverables; specifically: - a user profiling workshop with external content design support - a round of user research to profile and understand the needs of DHSC staff within their HR intranet use - running content workshops with HR and Digital teams to look at content auditing, best practice in terms of attachments/downloads and broader content strategy; the exact number to be determined once the user profile work has been completed - implementation of changes designed using the user research sessions alongside production of any new intranet pages, move content around, adjust structure, taxonomies & website structure - running a second, shorter round of user research process to validate any changes made and to assess if the Buyer and Supplier have met their objectives to improving user access to HR content on the DHSC intranet\. - the Supplier will also allocate a designated project manager to provide delivery support\.

## Related contract awards

- [Functional and Penetration Testing](/contracts/ocds-b5fd17-e3224dae-429f-4b9d-af4e-4de4bf98573a) — Department of Health and Social Care \(DHSC\)
- [DHSC: The Independent Commission into Adult Social Care's National Conversation](/contracts/ocds-b5fd17-2a95856a-ebd7-47e1-9826-7d345b135def) — Department of Health and Social Care \(DHSC\)
- [UK National Screening Committee Web Tool Rebuild](/contracts/ocds-b5fd17-e810a181-a0ea-447f-a6a8-fcbda51f59c9) — Department of Health and Social Care \(DHSC\)
- [DHSC: ASC: Waves 3 - 5 of the Adult Social Care Workforce Employee Survey](/contracts/ocds-b5fd17-f5022afe-a12d-467d-a05b-603bbf5c196a) — Department of Health and Social Care \(DHSC\)
- [UKSA/OSR Multisite - GovPress Hosting, Maintenance & Support](/contracts/ocds-b5fd17-6a98bc88-1302-4854-9aa4-8bca6d7756af) — Office for National Statistics
- [Wordpress Hosting for Analysis Function website](/contracts/ocds-b5fd17-69f716e5-8a6a-41db-b19b-2c0e760c44e7) — Office for National Statistics
- [Hosting and Support NHSEI Corporate Website](/contracts/ocds-b5fd17-6e186472-2965-498f-9ae5-e153be556a74) — NHS England and NHS Improvement
- [Probation Reform Programme - Digital Service Delivery](/contracts/ocds-b5fd17-f51c7475-5b53-485e-bb72-1013da76004d) — Ministry of Justice
- [Translation & Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse & Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3fa45269-23b8-4cb9-8a8d-4bdbe8b73100-639449)