# Zendesk Licences \(2025\)

> A sourced UK public sector contract award published by Government Digital Service.

## Key facts

- Buyer: [Government Digital Service](/buyers/government-digital-service/contract-awards)
- Supplier: [Zendesk, Inc\.](/suppliers/zendesk/public-sector-contract-awards)
- Award value: £1,098,879
- Tender value: £1,098,879
- Award date: 18 June 2025
- Published: 15 July 2025
- Contract start: 1 July 2025
- Contract end: 30 June 2027
- Stage: awarded
- Procurement category: services
- Notice ID: df0adc16-7f7a-493c-a926-31ea446f2eb1-854320
- OCID: ocds-b5fd17-c0226377-d50a-4299-9210-0d17a1291f87

## Description

To provide Zendesk licences to Government Digital Service \(GDS\)\. Zendesk is a user support software product used across GDS to allow staff to provide support to public and government users of products owned by GDS\.

## Related contract awards

- [Content Delivery Network](/contracts/ocds-b5fd17-3ff8ba9a-646f-4be4-a74e-c76b9bf3b4b4) — Government Digital Service
- [Semantic Layer Tool](/contracts/ocds-b5fd17-af81255d-38a7-4c28-972b-1b6c447edde6) — Government Digital Service
- [SiteImprove](/contracts/ocds-b5fd17-f0018edc-19ca-4f83-986e-a859052ada7b) — Government Digital Service
- [Technical Architecture Services](/contracts/ocds-b5fd17-13078b79-7b4d-4642-98b4-33f73fcccffc) — Government Digital Service
- [Zendesk for Clearing](/contracts/ocds-b5fd17-4a95ee87-2150-496c-a0cc-e1e081e0183c) — UNIVERSITY OF DERBY
- [Provision of Zendesk ITSM tool](/contracts/ocds-b5fd17-f6cd1bd0-5162-40f4-889a-94e5c1c6ca87) — Crown Commercial Service
- [Pension Wise CRM](/contracts/ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6) — Money and Pensions Service
- [Zendesk, Inc\.](/contracts/ocds-b5fd17-4fefb99d-c5a9-4b2e-a478-b88f7a656edf) — H M GOVERNMENT CABINET OFFICE
- [Cycle Training Services](/contracts/ocds-b5fd17-725a2693-bd9b-4e2c-89c8-9b807c5ad4c2) — London Borough of Southwark
- [Pre Employment Screening](/contracts/ocds-b5fd17-b9bbb675-8670-474b-984e-7194e7b5c534) — STUDENT LOANS COMPANY LIMITED
- [EPR Implementation Delivery Partner - Business Change Services](/contracts/ocds-b5fd17-4cb101a3-0ebf-4a2e-a25b-2ae3c8ad35a1) — United Lincolnshire Teaching Hospitals NHS Trust
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/df0adc16-7f7a-493c-a926-31ea446f2eb1-854320)