# Customer Relationship Management \(CR\) Software for Inclusive Employment

> A sourced UK public sector contract award published by ECL The Care & Wellbeing Company.

## Key facts

- Buyer: [ECL The Care & Wellbeing Company](/buyers/ecl-the-care-wellbeing-company/contract-awards)
- Supplier: [Salesforce UK Limited](/suppliers/salesforce-uk/public-sector-contract-awards)
- Award value: £110,619
- Tender value: £100,000
- Award date: 22 May 2024
- Published: 24 July 2024
- Contract start: 28 June 2024
- Contract end: 27 June 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: cacd06d1-8a40-4119-aa7e-bb21bf36dbf1-770282
- OCID: ocds-b5fd17-c092f66d-87d6-4e46-92a4-a9c5c09eafca

## Description

The provision to supply and optimise our CRM process by purchasing a customer relationship management \(CRM\) solution\. The CRM will provide the ability to view our full B2B pipeline and draw insightful reports directly from the system\. The solution will grow to eventually include our public customer pipeline \(as well as B2B customers\) and potentially add other departments to if needed in the future\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cacd06d1-8a40-4119-aa7e-bb21bf36dbf1-770282)