# NMS Customer Survey

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [National Physical Laboratory](/buyers/national-physical-laboratory/contract-awards)
- Published: 10 November 2017
- Planned start: 8 December 2017
- Planned end: 30 April 2018
- Stage: open_tender
- Procurement category: services
- Notice ID: 2dc0cbb8-42e0-4ec8-8b9a-cbea81ad6112-181440
- OCID: ocds-b5fd17-c099f001-1dc1-4e02-9950-d599f29be033

## Description

I\. Understand the impact of the National Measurement System through quantification of impact and attributing the role of the NMS\. II\. Benchmark customer experience/ satisfaction and look for product and service improvement opportunities III\. Develop an understanding of how customers use measurement to create value IV\. Identify how the work of the NMS is used in combination with other stakeholders in the UK Quality Infrastructure \(NMS, UKAS, BSI\) Additional information: The Authority is using the LUPC Bravo e-Tendering portal to conduct the procurement process\. All Tenderers must register their company via the LUP Bravo portal\. This can be done via the following link

## Related contract awards

- [Strategic Reporting](/contracts/ocds-b5fd17-cba20e46-64e6-4c85-9a06-355e1356c369): National Physical Laboratory
- [Awarded - ITT - IoT 5G devices Base Station Emulator](/contracts/ocds-b5fd17-d7a738be-ed83-4f10-9015-274de9977ad1): National Physical Laboratory
- [RFQ\_128032 - Bibliometric Assessment of the National Physical Laboratory's \(NPL\) Research Output](/contracts/ocds-b5fd17-41dc673a-dc9a-460b-9050-40d4b085cbf7): National Physical Laboratory

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2dc0cbb8-42e0-4ec8-8b9a-cbea81ad6112-181440)