# National Careers Service IVR/Webchat

> A sourced UK public sector contract award published by Department for Education.

## Key facts

- Buyer: [Department for Education](/buyers/department-for-education/contract-awards)
- Supplier: [Inform Communications Ltd](/suppliers/inform-communications/public-sector-contract-awards)
- Award value: £984,128
- Tender value: £1,650,075
- Award date: 14 June 2024
- Published: 15 July 2024
- Contract start: 15 June 2024
- Contract end: 14 June 2027
- Stage: awarded
- Procurement category: services
- Notice ID: f96036c4-273a-495e-a250-24a7179ea025-767142
- OCID: ocds-b5fd17-c0cfb301-39c6-42d0-8946-23696ec5a832

## Description

Cloud Software service which is for providing support for the National Careers Service with AI enabled Telephony and Chatbot services\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f96036c4-273a-495e-a250-24a7179ea025-767142)
