# Customer Relationship Manager

> A sourced UK public sector contract award published by POLICE DIGITAL SERVICE.

## Key facts

- Buyer: [POLICE DIGITAL SERVICE](/buyers/police-digital-service/contract-awards)
- Supplier: [XMA LIMITED](/suppliers/xma/public-sector-contract-awards)
- Award value: £291,744
- Tender value: £291,744
- Award date: 22 April 2026
- Published: 4 June 2026
- Contract start: 28 April 2026
- Contract end: 27 April 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 3da959b0-867a-40b5-aaf3-d1fddc803324-899687
- OCID: ocds-b5fd17-c1258131-c62e-4b12-9c75-39d913710f6c

## Description

Provision of CRM software licences and associated services, including configuration, support and maintenance, to support organisational customer and stakeholder management capabilities\. The solution is procured via an existing public sector framework in accordance with its call-off provisions\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3da959b0-867a-40b5-aaf3-d1fddc803324-899687)
