# Provision of Sugar CRM and Digital Transformation

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Merseyside Waste Disposal Authority](/buyers/merseyside-waste-disposal-authority/contract-awards)
- Contract winner: Provident Crm
- Award value: £195,070
- Tender value: £195,070
- Award date: 1 November 2024
- Published: 3 December 2024
- Contract start: 1 November 2024
- Contract end: 31 October 2028
- Stage: awarded
- Procurement category: services
- Notice ID: b76c189d-2235-44a2-8c50-241da21daa45-807792
- OCID: ocds-b5fd17-c233878e-5808-4ba5-8d79-c70b99004697

## Description

Provision of Sugar CRM licencing, implementation services and associated migration and other consultancy\.

## Related contract awards

- [MRWA Food Waste Prevention campaign 26/27](/contracts/ocds-b5fd17-d0751a7a-92c1-46ca-a009-a08b92e39f84): Merseyside Waste Disposal Authority
- [Recycle Right campaign summer 2026](/contracts/ocds-b5fd17-32ac67bf-8c05-48ce-b97d-618839208534): Merseyside Waste Disposal Authority
- [Journey of Recycling 2026-28](/contracts/ocds-b5fd17-24e429dd-6363-4de2-9b15-15f9a43f0726): Merseyside Waste Disposal Authority
- [NNC- Electronic Project Management System \(ePMS\)](/contracts/ocds-b5fd17-eb104811-926a-45b0-977b-c6ec5002501f): North Northamptonshire Council
- [User Panel Platform - Licenses](/contracts/ocds-b5fd17-9e2a77d7-5fca-433f-86b5-3685b35590ae): H M Revenue & Customs
- [WLDC - Customer Relationship Management \(Solution\)](/contracts/ocds-b5fd17-e4b7832f-1b25-4313-b960-3b35a1283658): Lincolnshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b76c189d-2235-44a2-8c50-241da21daa45-807792)