# Services for Review of Police Complaints

> A sourced UK public-sector contract award published by Police and Crime Commissioner for Dyfed Powys.

## Key facts

- Public buyer: [Police and Crime Commissioner for Dyfed Powys](/buyers/police-and-crime-commissioner-for-dyfed-powys/contract-awards)
- Contract winner: SANCUS SOLUTIONS LIMITED
- Award value: £111,900
- Tender value: £120,000
- Award date: 14 March 2022
- Published: 27 April 2022
- Contract start: 3 April 2022
- Contract end: 2 April 2027
- Stage: awarded
- Procurement category: services
- Notice ID: e4a3f973-382b-4fbf-80af-61ef747e97e2-532618
- OCID: ocds-b5fd17-c23b705a-2e41-44b0-931a-f8f37504054b

## Description

Police and Crime Commissioners \(PCCs\) act as the voice of the public on policing and crime matters and they are responsible for setting the strategic direction for policing within their respective force areas\. They are involved in the implementation of new complaints and conduct legislation arising from police integrity reforms 2019, which commenced on 1st February 2020\. A key element of the reforms is to carry out independent reviews of police complaints where the Commissioner has been assessed as the relevant review body and the complainant formally requests a review in respect of the Force's handling of their complaint\. For information, please find links to the Regulations below: • Police \(Complaints and Misconduct\) Regulations 2020: http://www\.legislation\.gov\.uk/id/uksi/2020/2 • Police \(Conduct\) Regulations 2020: http://www\.legislation\.gov\.uk/id/uksi/2020/4 • Police \(Performance\) Regulations 2020: http://www\.legislation\.gov\.uk/id/uksi/2020/3 This will require a capacity to independently research and evaluate police complaints processes and procedures as they apply to individual cases and thereafter make recommendations to the relevant Police and Crime Commissioner who will then decide on the outcome of the review\. The Police and Crime Commissioners for Dyfed Powys, Gwent and North Wales are seeking to appoint an independent service provider to conduct independent reviews on their behalf\. The contract will be for a period of 36 months with the option of extending it for a further period of 2 x 12 months\. The Contract will commence on 03/04/2022\. Additional information: Tender reference is itt\_91984

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e4a3f973-382b-4fbf-80af-61ef747e97e2-532618)