# Batch 5 Oyster Correspondence

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Transport for London](/buyers/transport-for-london/contract-awards)
- Contract winner: Journeycall Limited,
- Award value: £2,500,000
- Tender value: £2,500,000
- Award date: 25 September 2018
- Published: 30 November 2018
- Contract start: 8 October 2018
- Contract end: 3 November 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 6da66fda-2801-431a-9af4-c35daca5dab0-256227
- OCID: ocds-b5fd17-c338d0cc-b90d-4ccd-893d-df134dba2e91

## Description

This covers written responses to Oyster ticketing and application queries \(rather than telephony help desk services\)\.

## Related contract awards

- [Physical Security Guarding and Reception Services](/contracts/ocds-b5fd17-6e5e6fd6-d303-4e10-b5a3-efac117dbf1f): TRANSPORT FOR LONDON
- [Integrated Revenue Collection Services](/contracts/ocds-b5fd17-bfca0c33-c852-4b85-afa1-1356b00a3747): TRANSPORT FOR LONDON
- [GLA82818 Tax and Governance Review Services](/contracts/ocds-b5fd17-d6a1d6db-94e5-486d-b5df-cd92c3fd7064): TRANSPORT FOR LONDON
- [Concessions Contact Handling Services](/contracts/ocds-b5fd17-ec370a4d-768b-4d1e-9946-7167cb89c107): TRANSPORT FOR LONDON
- [Oyster Cards Contact Handling Services](/contracts/ocds-b5fd17-0919cfa7-e831-4c02-9ff6-617ffebe15f5): TRANSPORT FOR LONDON
- [Oyster Cards Fulfilment Services](/contracts/ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c): TRANSPORT FOR LONDON

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6da66fda-2801-431a-9af4-c35daca5dab0-256227)