# Pre-Procurement Market Engagement for The Provision of a Query and Case Management System

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Hertfordshire County Council - Resources](/buyers/hertfordshire-county-council-resources/contract-awards)
- Published: 27 January 2022
- Planned start: 1 April 2023
- Planned end: 31 March 2030
- Stage: open_tender
- Procurement category: services
- Notice ID: 6ecc7e6e-75bd-449e-88c7-000e85789ebe-504716
- OCID: ocds-b5fd17-c390100e-1db6-499a-a145-3c4fc26387d1

## Description

The Council are running this Pre-procurement market engagement \(PPME\) as they are looking at procuring a system or systems that can meet its requirements with minimal be-spoking and customisation\. This is due to resource demands and a number of change programmes as well as cost\. The system will be required to deliver the following two distinct solutions; 1\. Call and Query Management 2\. Employee Relations Case Management Additional information: To participate in this PPME, organisations must submit their completed Supplier Questionnaire, together with any supporting documents, through the In-Tend system by the return deadline of 12\.00 Noon 31 January 2022\. Is a Recurrent Procurement Type? : No

## Related contract awards

- [HCC Nov 25 - The Provision of a Framework for Grounds Maintenance Services - AWARD](/contracts/ocds-b5fd17-87718622-16e3-408b-b3fb-5748bc7824ec): Hertfordshire County Council - Resources
- [HCC Nov 2025 - The Provision of a Framework for the Supply of Educational Tables, Chairs, Folding Tables and Lockers - AWARD](/contracts/ocds-b5fd17-abf0f8a8-efa8-4389-a66d-df6acc32bfe5): Hertfordshire County Council - Resources
- [HCC Feb 2026 - The Provision of a Framework for the Supply of Cut Paper, Card and Envelopes - AWARD](/contracts/ocds-b5fd17-45bf6365-a0f0-4f02-b824-7e73075daae2): Hertfordshire County Council - Resources

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6ecc7e6e-75bd-449e-88c7-000e85789ebe-504716)