# Provision of 111 Call Handling and Clinical Advisors \(Lot 1\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS North West London Integrated Care Board](/buyers/nhs-north-west-london-integrated-care-board/contract-awards)
- Contract winner: London Ambulance Services NHS Trust \(LAS\)
- Award value: £72,907,178
- Tender value: £72,907,178
- Award date: 9 December 2022
- Published: 16 January 2023
- Contract start: 17 November 2022
- Contract end: 16 November 2025
- Stage: awarded
- Procurement category: services
- Notice ID: f1ce071a-0fa0-431e-b52e-1da75b0e1818-605698
- OCID: ocds-b5fd17-c3b77577-d9d8-4b80-880e-eac1bf3451a6

## Description

NHS North West London Integrated Care Board \(NHS NWL ICB\) wanted to commission NHS 111 integrated urgent care services and clinical assessment services \(CAS\)\. NHS NWL ICB was looking for a collaborative provider response to deliver this service that will contribute and support an emergent London Regional 111 / IUC Provider Network\. The collaborative provider/s would deliver an efficient Regional 111 call networking/ clinical response model\. Following an Early Engagement Notice issued in May 2022, an Open Procedure was run from June to July 2022\. The Procurement was divided into two lots: • Lot 1: NHS 111 London Regional Call Handling and Clinical Advisors Delivering Services to NWL Patients; and • Lot 2: Clinical Assessment Service \(CAS\) for NWL Patients\. Following tender submissions and the evaluation thereof, it was recommended that the contract for Lot 1 be awarded to London Ambulance Service NHS Trust\.

## Related contract awards

- [Cleaning Services at NWL ICB Ferguson House](/contracts/ocds-b5fd17-a7e3c048-b275-4003-8e46-303aa49daa64): NHS North West London Integrated Care Board
- [NHS NWL ICB - Community Transport Service](/contracts/ocds-b5fd17-3f3515ae-a23e-4f44-89f0-e940796b6612): NHS North West London Integrated Care Board
- [Provision of Voluntary Sector Project Management, Engagement and Consultancy Services in Central London \(Westminster\) and West London \(Royal Borough of Kensington and Chelsea\)](/contracts/ocds-b5fd17-a8434e10-b649-4c67-8f85-c9d26676d4aa): NHS North West London Integrated Care Board
- [Newly Qualified International Paramedics](/contracts/ocds-b5fd17-854dd26a-32fc-4aed-8836-89017ac8cc25): Health Education England
- [Provision of Clinical Assessment Service \(Lot 2\)](/contracts/ocds-b5fd17-bdc08a67-3993-42b3-b46e-97a22c21fb8f): NHS North West London Integrated Care Board

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f1ce071a-0fa0-431e-b52e-1da75b0e1818-605698)