# NLP and Webchat Services

> A sourced UK public sector contract award published by Department for Education.

## Key facts

- Buyer: [Department for Education](/buyers/department-for-education/contract-awards)
- Supplier: [Inform Communications Ltd](/suppliers/inform-communications/public-sector-contract-awards)
- Award value: £130,000
- Tender value: £130,000
- Award date: 2 September 2020
- Published: 13 September 2021
- Contract start: 10 September 2020
- Contract end: 10 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 432c8442-cf08-4b7d-b326-9cc3ef7b61f6-468149
- OCID: ocds-b5fd17-c49ad057-5bae-4667-ac1b-c0b7857520cf

## Description

Providing support for The National Careers Service with AI enabled Telephony and Chatbot services

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/432c8442-cf08-4b7d-b326-9cc3ef7b61f6-468149)
