# IT Service Desk Software Subscription

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: OFFICE OF RAIL AND ROAD
- Contract winner: Focus Group Europ \(UK\)
- Award value: £0
- Tender value: £32,548
- Award date: 20 March 2017
- Published: 12 May 2017
- Contract start: 21 March 2017
- Contract end: 20 March 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 37d8977f-15cd-4497-aa7a-ec91cc9f1d6c-146888
- OCID: ocds-b5fd17-c4eb83ee-7842-4402-8478-6eb86c9151c2

## Description

Provision of an IT helpdesk software licence to include operative training, system configuration, support and maintenance Additional information: Called off from a Crown Commercial Service Framework

## Related contract awards

- [ORR Board Management Software](/contracts/ocds-b5fd17-b044134c-dba4-4aa2-9b21-2aa804d30695): OFFICE OF RAIL AND ROAD
- [LAN Networks](/contracts/ocds-b5fd17-e5f79490-6120-4e3b-94ae-6deb63da7e8e): OFFICE OF RAIL AND ROAD
- [Implementation of Oracle Case Management and Helpdesk function](/contracts/ocds-b5fd17-f1ebf3c0-ea7d-466f-8772-178f05e41c79): OFFICE OF RAIL AND ROAD

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/37d8977f-15cd-4497-aa7a-ec91cc9f1d6c-146888)