# Online counselling and wellbeing support for young people in Brent

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS Shared Business Services](/buyers/nhs-shared-business-services/contract-awards)
- Contract winner: Kooth
- Award value: £4,154
- Tender value: £4,154
- Award date: 15 May 2021
- Published: 29 April 2021
- Contract start: 16 May 2021
- Contract end: 31 May 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 8404774f-ad3a-4124-8ff2-3a4cd531e019-431111
- OCID: ocds-b5fd17-c51c04ef-ce22-4b52-aad1-8616c40eadd7

## Description

The service delivers interventions for young people with low level mental health issues\. The service is for Ages 11-25 and is 24HR web-based providing Online counselling support service and a text-based service with qualified counsellors\. The aims and objectives of the service are: • To help children and young people with mental health problems improve their outcomes at the earliest opportunity before these problems escalate • To provide age appropriate information and advice/signposting • To deliver measurable improvements in the emotional and mental health of children and young people • To provide fast, easy and free access to online counselling for children and young people at time suited to children and young people • To provide direct counselling support to assist the recovery of children and young people with emotional or mental health concerns preventing where relevant referral into CAMHS • To provide support to children that are assessed by CNWL and awaiting treatment through an agreed working protocol • To support service users with more complex mental health concerns by making appropriate referrals to CAMHS when required • To demonstrate that children and young people are satisfied with the care and support they receive from the service • To demonstrate Best Value service delivery • To offer immediate support to service users from point of registration with no waiting for an intervention thus helping to prevent the escalation of concerns • To reduce the stigma associated with physically accessing a mental health service by offering support online\. • To promote and improve integrated partnership and collaborative care across agencies, to reduce the demand on specialist children's services, particularly CAMHS and social care • To improve the knowledge and capacity of schools to identify and address emotional wellbeing and mental health problems through good engagement and promoting a whole-school approach Additional information: An existing contract is being modified to effect a 16 days extension to allow the future model of care to be considered by commissioners\. his contract modification is assessed to be proportionate and lawful under Regulation 72\(1\)\(b\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8404774f-ad3a-4124-8ff2-3a4cd531e019-431111)