# DWP - Digital Customer Experience Augmented Resource

> A sourced UK public-sector contract award published by Department for Work and Pensions.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Capgemini UK plc](/contract-winners/capgemini-uk/public-sector-contract-awards)
- Award value: £1,450,000
- Tender value: £1,812,500
- Award date: 13 June 2024
- Published: 10 July 2024
- Contract start: 17 June 2024
- Contract end: 16 June 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 8ef085f0-1c14-4c35-bb3b-b1d4a3aa9e9b-765673
- OCID: ocds-b5fd17-c54844b1-1cad-4867-bbd4-d33a126956ed

## Description

Augmented resources to support DWP's customer experience and advanced customer support teams within Digital Modernisation and Efficiency\.

## Related contract awards

- [Independent Review of Operational Contract Management \(OCM\)](/contracts/ocds-b5fd17-5bcc951a-1cb2-486c-b803-6feccf2b651d): Department for Work and Pensions
- [Laptop Device Call Off 2026](/contracts/ocds-b5fd17-29e6bc84-f6d7-49d4-b0f9-5b33db9776b1): Department for Work and Pensions
- [AME Payments - Strategic Platform and Product Development](/contracts/ocds-b5fd17-a4a6cee1-fb18-4eab-aa67-01d1d3028362): Department for Work and Pensions
- [Provision of DDaT Resources for DWP Architecture Practice](/contracts/ocds-b5fd17-9df9dd41-6b34-42f3-880f-ff1329a68f9a): Capgemini UK PLC
- [GDaD RBT Specialists Resources](/contracts/ocds-b5fd17-e5589505-b45a-4915-91c1-1d16bba30a76): Department for Work and Pensions
- [Multi Disciplinary Digital Specialist \(C9963\)](/contracts/ocds-b5fd17-16df61e8-a369-4bc0-9d47-c5652d9ba1b5): DWP

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8ef085f0-1c14-4c35-bb3b-b1d4a3aa9e9b-765673)