# Quail AI

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Surrey and Borders Partnership NHS FT](/buyers/surrey-and-borders-partnership-nhs-ft/contract-awards)
- Contract winner: Quantium Health Limited
- Award value: £108,000
- Tender value: £108,000
- Award date: 25 July 2025
- Published: 12 August 2025
- Contract start: 4 August 2025
- Contract end: 2 August 2028
- Stage: awarded
- Procurement category: services
- Notice ID: ff23fbc6-10d0-4082-b2f6-0988cc31687d-858689
- OCID: ocds-b5fd17-c5e52497-0292-4f7b-ae3f-75adb402cabe

## Description

Quail is an AI-powered patient experience and safety analytics platform developed by Buckinghamshire Healthcare NHS Trust in partnership with Quantium\. The system transforms unstructured patient feedback from complaints, PALS, and incidents into actionable insights by automatically identifying themes, trends, and improvement opportunities that manual methods miss\.

## Related contract awards

- [8x8 VOIP Licences](/contracts/ocds-b5fd17-f90f5b37-9881-4ccc-bfc3-7d5301e48199): Surrey and Borders Partnership NHS FT
- [AI Advisory Support Consultancy](/contracts/ocds-b5fd17-e7e01d1c-50b9-431a-92b6-9648b53cd8bb): Surrey and Borders Partnership NHS FT
- [Analysis and Reconciliation Services](/contracts/ocds-b5fd17-e45f9c43-76f6-4566-8a5e-86c41f360367): Surrey and Borders Partnership NHS FT
- [Quail-innovative healthcare risk management solution](/contracts/ocds-b5fd17-4be25eaf-939c-435a-ad88-4eb0394825c2): SUSSEX PARTNERSHIP NHS FOUNDATION TRUST

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ff23fbc6-10d0-4082-b2f6-0988cc31687d-858689)
