# Cirrus Service Desk

> A sourced UK public sector contract award published by Business Energy and Industrial Strategy.

## Key facts

- Buyer: [Business Energy and Industrial Strategy](/buyers/business-energy-and-industrial-strategy/contract-awards)
- Supplier: [CGI IT UK LIMITED](/suppliers/cgi-it-uk/public-sector-contract-awards)
- Award value: £1,213,715
- Tender value: £1,213,715
- Award date: 1 August 2021
- Published: 25 August 2021
- Contract start: 1 August 2021
- Contract end: 31 July 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 2faf677e-d2e0-43ed-a209-483536323cc7-462919
- OCID: ocds-b5fd17-c65af695-493d-40fc-b4c9-bcfbac8b156a

## Description

First-line IT support service via telephone, portal and chat for Cirrus End User Compute users with tickets handled through a BEIS IT Service Management tool\. Service also includes Major Incident Management coordination service\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2faf677e-d2e0-43ed-a209-483536323cc7-462919)