# IT Service Management Tool \(ITSM\)

> A sourced UK public sector contract award published by South Gloucestershire Council.

## Key facts

- Buyer: [South Gloucestershire Council](/buyers/south-gloucestershire-council/contract-awards)
- Supplier: [Halo Service Solutions](/suppliers/halo-service-solutions/public-sector-contract-awards)
- Award value: £190,000
- Tender value: £190,000
- Award date: 16 March 2022
- Published: 10 May 2022
- Contract start: 17 March 2022
- Contract end: 16 March 2024
- Stage: awarded
- Procurement category: goods
- Notice ID: 95103127-0dc5-49d2-a868-e06eaebef75b-536274
- OCID: ocds-b5fd17-c6f4afc5-472c-4d9f-9cb9-847dddd648b5

## Description

To implement a new IT Service Management Tool within the Council, in line with ITIL practices\.

## Related contract awards

- [Bus Shelters A432 - Additional Bus Shelters on A432 Scheme](/contracts/ocds-b5fd17-84971342-4f07-4d22-9ba8-fb175456f696) — South Gloucestershire Council
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- [Highway Design Engineer - Consultancy Engineer Support](/contracts/ocds-b5fd17-8dee7cf4-3f23-4107-8600-e7568072da33) — South Gloucestershire Council
- [ITSM Renewal and Expansion](/contracts/ocds-b5fd17-282c41c0-fa22-4938-a1d3-4b3c87c57d72) — GREENSQUAREACCORD LIMITED
- [Halo licensing and support renewal](/contracts/ocds-b5fd17-263faadb-f990-45b1-9f13-411851ec9718) — VCA - Vehicle Certification Agency
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- [Halo Extension](/contracts/ocds-b5fd17-98e8514b-223d-4355-be6a-b456db7e4b79) — VCA - Vehicle Certification Agency
- [eCase Management System](/contracts/ocds-b5fd17-90ab1301-17a0-433e-bb6c-d86ab9ea86fb) — Home Office
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1) — UK SHARED BUSINESS SERVICES LIMITED
- [Linford Wood Furniture](/contracts/ocds-b5fd17-ed3c47f6-b6ce-4619-aa6d-cab73ba50dfc) — Milton Keynes Council
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/95103127-0dc5-49d2-a868-e06eaebef75b-536274)