# Contact Centre Platform

> A sourced UK public sector contract award published by Liverpool City Council.

## Key facts

- Buyer: [Liverpool City Council](/buyers/liverpool-city-council/contract-awards)
- Supplier: [4net Technologies Ltd](/suppliers/4net-technologies/public-sector-contract-awards)
- Award value: £277,431
- Tender value: £277,431
- Award date: 20 June 2019
- Published: 20 June 2019
- Contract start: 24 June 2019
- Contract end: 23 June 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 2109cd6e-dbb6-4304-b83b-7f59fbba9fdd-296411
- OCID: ocds-b5fd17-c6f5f69f-b3dc-4b04-97da-3f758fa451fe

## Description

Extension of the Support for Liverpool City Council's ACC6 Contact Centre Platform and a number of components whilst we procure a longer term solution

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2109cd6e-dbb6-4304-b83b-7f59fbba9fdd-296411)
