# ITIS Network Services Telephony

> A sourced UK public-sector contract award published by N H S Business Services Authority.

## Key facts

- Public buyer: [N H S Business Services Authority](/buyers/n-h-s-business-services-authority/contract-awards)
- Contract winner: [KCOM Group PLC](/contract-winners/kcom-group/public-sector-contract-awards)
- Award value: £4,716,789
- Tender value: £4,716,789
- Award date: 13 September 2018
- Published: 11 October 2018
- Contract start: 28 September 2018
- Contract end: 27 September 2022
- Stage: awarded
- Procurement category: services
- Notice ID: d1a241b6-ab32-4da9-857c-5130bcbc76b8-245007
- OCID: ocds-b5fd17-c74b1ac8-2cd3-4de3-8674-37eaa7887508

## Description

The Authority is moving from a single prime supplier model that delivers its entire data and telephony network, voice and video services, managed infrastructure and data centre support and maintenance requirements to a multi-supplier model including some self-provision\. The Authority sought and selected a Supplier to implement and provide a solution for telephony services \(lots 3, 4 and 10 under the Crown Commercial Service's RM1045 Network Services framework\)\. The Authority's core requirements concern integrated communications, enterprise video services, contact centre services and telephony core infrastructure\. The Authority has the option to require the Supplier to also provide traditional telephony services \(including analogue telephone services and outbound telephony\), inbound telephony services, integrated communications for the NHSBSA Pensions Service, and mobile data and telephones\. Additional information: The initial term is 48 months with the option to extend by two 12-month periods, at the Authority's discretion\.

## Related contract awards

- [W169502 Workforce Transformation Assurance Services](/contracts/ocds-b5fd17-621ccb08-4927-46a4-baf1-8477c8a4ea39): N H S Business Services Authority
- [Future NHS Workforce Solution](/contracts/ocds-b5fd17-1247e9ac-7e81-4522-ad52-36620ac3083c): N H S Business Services Authority
- [Contract for Employee Benefits](/contracts/ocds-b5fd17-27938bb1-3442-4573-8f86-d68b76b18b9f): N H S Business Services Authority
- [GB-Hull: Station end WAN router replacement hardware and setup](/contracts/ocds-b5fd17-b5882dd1-f867-47a9-b7e0-f248b3feee67): Humberside Fire & Rescue Service
- [GB-Hull: WAN, Firewall, Internet and Co-Location Services](/contracts/ocds-b5fd17-bb72d21b-b26d-431e-9cb7-3322233bebdf): Humberside Fire and Rescue Service
- [C2232 Jocks Lodge KCOM Diversions](/contracts/ocds-b5fd17-af0e96bf-21fd-4840-b919-d5466c8d4734): East Riding of Yorkshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d1a241b6-ab32-4da9-857c-5130bcbc76b8-245007)