# GovService Customer Experience Platform

> A sourced UK public sector contract award published by Ipswich Borough Council.

## Key facts

- Buyer: [Ipswich Borough Council](/buyers/ipswich-borough-council/contract-awards)
- Supplier: Granicus-Firmsteps Ltd
- Award value: £150,495
- Tender value: £150,495
- Award date: 15 September 2024
- Published: 24 June 2025
- Contract start: 1 October 2024
- Contract end: 30 September 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 7c1ffab8-1209-4a57-818f-5d724c708da9-851201
- OCID: ocds-b5fd17-c77a80ed-4dc8-4305-b974-358d44b30804

## Description

Web based digital services platform for quick and easy creation of online processes

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7c1ffab8-1209-4a57-818f-5d724c708da9-851201)