# Root Cause Analysis

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: Impulse Innovations Limited
- Award value: £15,840
- Tender value: £15,840
- Award date: 21 March 2024
- Published: 8 July 2024
- Contract start: 28 March 2024
- Contract end: 27 June 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 25301097-142d-45b7-9bd1-13fa95d03895-764922
- OCID: ocds-b5fd17-c7f37c75-e94c-4b62-9de1-02356a24f7f6

## Description

Proof of Concept using Causal AI to analyse and explain causes and effects of different customer processes\.

## Related contract awards

- [Optimizely Experimentation Platform Renewal](/contracts/ocds-b5fd17-3ca2626c-bb38-4dd8-b7f8-b38990f76d70): H M REVENUE & CUSTOMS
- [PATH DELIVERY PHASE 2](/contracts/ocds-b5fd17-c9137c48-f62b-465a-adf1-a61d175fc829): H M REVENUE & CUSTOMS
- [TPC STRATEGIC DELIVERY PARTNER](/contracts/ocds-b5fd17-4310452a-3d86-46ea-b34d-f2f93f29decb): H M REVENUE & CUSTOMS
- [Supply of Causalens Service and Support](/contracts/ocds-b5fd17-e48ebe65-cba1-4975-a009-d2d94b6f0929): Crown Commercial Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/25301097-142d-45b7-9bd1-13fa95d03895-764922)