# Customer Experience Tracking Survey

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ordnance Survey](/buyers/ordnance-survey/contract-awards)
- Contract winner: Kantar UK Ltd
- Award value: £330,000
- Tender value: £330,000
- Award date: 22 March 2021
- Published: 20 May 2021
- Contract start: 17 May 2021
- Contract end: 8 August 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 7c89a1fc-9033-464c-8f6e-9c45cbef3c38-437676
- OCID: ocds-b5fd17-c8994eb8-eea2-48d5-a3a3-9dd5d90a6db1

## Description

OS requires a supplier capable of delivering customer tracking and actionable insights about important aspects of the customer experience\.

## Related contract awards

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- [Facilities Management Services at Ordnance Survey 2026 - AWARD](/contracts/ocds-b5fd17-946eaf73-a12f-47b7-beb0-4384c7689edd): Ordnance Survey
- [EV Fuel Cards for BUS Vehicles - AWARD](/contracts/ocds-b5fd17-a2ea023a-6438-480d-8b34-f65997e15df7): Ordnance Survey
- [DHSC: OHID - PHE Corporate Provision of Sales and Nutrition Data](/contracts/ocds-b5fd17-58c4b060-f206-47b1-a7d4-d60a4ab5e430): Department of Health and Social Care
- [Food Purchases and Food Waste Data](/contracts/ocds-b5fd17-7114aa6e-39f8-4425-a122-34f8ce1b5e67): London School of Hygiene & Tropical Medicine
- [Data to support CMA groceries work](/contracts/ocds-b5fd17-ed266ec3-de65-469d-940f-6838b1474d5b): Competition & Markets Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7c89a1fc-9033-464c-8f6e-9c45cbef3c38-437676)