# MoJ Digital Service Desk

> A sourced UK public sector contract award published by Ministry of Justice.

## Key facts

- Buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Supplier: [CGI IT UK LIMITED](/suppliers/cgi-it-uk/public-sector-contract-awards)
- Award value: £35,144,585
- Tender value: £35,144,585
- Award date: 31 May 2024
- Published: 25 June 2024
- Contract start: 4 June 2024
- Contract end: 30 May 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 2db6dfb1-1416-4f34-9b75-4141ff142f38-761764
- OCID: ocds-b5fd17-c967d272-de5d-4ce5-a77a-ac03b93d1e49

## Description

Delivery of MoJ Digital Service Desk function, that provides first line IT support for all MoJ users, including answering queries, triaging incidents, and providing first contact resolution, 24/7, 365 days a year\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2db6dfb1-1416-4f34-9b75-4141ff142f38-761764)
