# Service Desk Tool Renewal GLD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [CPS](/buyers/cps/contract-awards)
- Contract winner: [Softcat Ltd](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £132,700
- Tender value: £132,700
- Award date: 30 July 2015
- Published: 12 October 2017
- Contract start: 30 July 2015
- Contract end: 29 July 2017
- Stage: awarded
- Procurement category: services
- Notice ID: b2cecdca-1154-448f-bdc0-7f659ff3450e-175906
- OCID: ocds-b5fd17-c9eec648-695a-45cb-9a70-8c000df39b60

## Description

GLD needed to renew IT service desk facilities under the G-Cloud 5 Framework agreement RM 1557v lot no 4\. Lot title: Specialist Cloud Services Short description The provision of Cloud support services including but not limited to: Specialist cloud services: - Service Management - Software Support - Helpdesk

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b2cecdca-1154-448f-bdc0-7f659ff3450e-175906)
