# Fault Reporting & Case Management System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bath and North East Somerset Council](/buyers/bath-and-north-east-somerset-council/contract-awards)
- Contract winner: mySociety t/a\. SocietyWorks Ltd
- Award value: £117,300
- Tender value: £117,300
- Award date: 7 October 2026
- Published: 9 October 2026
- Contract start: 31 October 2026
- Contract end: 30 October 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 82ac97d7-1249-451e-b18d-d185c75ee257-917258
- OCID: ocds-b5fd17-ca91900e-02f5-4c24-a22f-ca520abd817f

## Description

The total value of this contract's initial 36 month term is £117,300 \(ex VAT\) \\r The total value of this contract's initial 36 month term is £140,760 \(inc VAT\) \\r \\r There is 1 extension available as follows:\\r Optional extension 1 value is £39,100 \(ex VAT\)\\r \\r The total potential contract value exclusive of VAT is £156,400 \(including all extension options\)\\r The total potential contract value inclusive of VAT is £187,680 \(including all extension options\)

## Related contract awards

- [Farrington Gurney Works NEC4 ECC Option A](/contracts/ocds-b5fd17-2e476d9d-62de-4080-aab7-d91da75578d1): Bath and North East Somerset Council
- [Network Projects Kit](/contracts/ocds-b5fd17-a269df59-10ef-4f59-b174-0e6cf0d29e99): Bath and North East Somerset Council
- [Best Start in Life Programme System](/contracts/ocds-b5fd17-7c49f5e3-ba45-478a-bf56-686109bd14f9): Bath and North East Somerset Council
- [North Northamptonshire Council - Street Fault Issue Reporting Software](/contracts/ocds-b5fd17-fb7956da-9f3f-481f-a41a-3283c9a4f64c): North Northamptonshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/82ac97d7-1249-451e-b18d-d185c75ee257-917258)