# Enterprise Service Management Software

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UNIVERSITY OF EAST ANGLIA](/buyers/university-of-east-anglia/contract-awards)
- Contract winner: Halo
- Award value: £750,000
- Tender value: £750,000
- Award date: 8 February 2026
- Published: 18 March 2026
- Contract start: 9 February 2026
- Contract end: 8 February 2029
- Stage: awarded
- Procurement category: goods
- Notice ID: f772c961-d293-4e3a-91c7-3ec903abebc6-889044
- OCID: ocds-b5fd17-cb4914ac-c139-4ae2-9495-7895eee6589d

## Description

This contract covers the provision of service desk management software licences alongside professional services to support implementation and training\. The supplier will be responsible for supplying the required software licences, configuring and deploying the solution in line with organisational needs, and delivering comprehensive training to ensure effective adoption by end users and support teams\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f772c961-d293-4e3a-91c7-3ec903abebc6-889044)