# Renewal of Annual Support for Multiple Licenses

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Ministry of Defence : Ministry of Defence
- Contract winner: [Bytes Software Services Limited](/contract-winners/bytes-software-services/public-sector-contract-awards)
- Award value: £647,498
- Tender value: £647,498
- Award date: 10 November 2020
- Published: 15 January 2021
- Contract start: 12 November 2020
- Contract end: 14 December 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 794dc139-b287-43d1-8c96-2cc8608deb27-406064
- OCID: ocds-b5fd17-cbb5829f-791e-4dfd-b9dc-10d08bc46299

## Description

Annual support for the following licenses\. Becrypt Disk Protect Enhanced, Deepsecure, SAFEmail Mailguards and Sophos Endpoint Protection\. As part of the support the following support provisions are required: • Unlimited number of support requests • Remote support • Online access to documentation and technical resources and knowledge base and; • Product updates and upgrades • Support to be available 24 hours a day

## Related contract awards

- [End to End Print Management Service](/contracts/ocds-b5fd17-122224f0-7b58-4501-80ef-7697c8b5c21f): Ministry of Defence : Ministry of Defence
- [Provision of Consultancy Support for the Army Advanced Development Programme \(AA](/contracts/ocds-b5fd17-3fdb5653-25b1-4dd2-b340-d8914e5b711f): Ministry of Defence : Ministry of Defence
- [Provision of DSCIS Permanent Recruitment Solutions](/contracts/ocds-b5fd17-275de83e-2070-4f50-8289-39d1dbd65b57): Ministry of Defence : Ministry of Defence
- [Provision of Core infrastructure products and services](/contracts/ocds-b5fd17-b848354f-83e0-4d1b-8f6b-9c467edb9fda): The Royal Borough of Kingston upon Thames
- [Microsoft Enterprise Agreement](/contracts/ocds-b5fd17-7d40b5e4-9e52-43c0-9d9f-9ac3cbcf8403): STUDENT LOANS COMPANY LIMITED
- [Adobe CCS Aggregation](/contracts/ocds-b5fd17-564408c9-962e-450e-b610-41f6b46c7b06): The North Yorkshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/794dc139-b287-43d1-8c96-2cc8608deb27-406064)