# Storm Cloud Contact Centre

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Sheffield City Council](/buyers/sheffield-city-council/contract-awards)
- Contract winner: [Content Guru Ltd](/contract-winners/content-guru/public-sector-contract-awards)
- Award value: £3,087,966
- Tender value: £3,087,966
- Award date: 4 August 2026
- Published: 4 August 2026
- Contract start: 1 August 2026
- Contract end: 31 July 2029
- Stage: awarded
- Procurement category: services
- Notice ID: edb62ddd-7b15-4e56-82be-54c5dcea2418-909356
- OCID: ocds-b5fd17-cc747724-5e03-46d2-9504-3dde76301d4c

## Description

Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integrate with third party systems via Rest APIs\.

## Related contract awards

- [Consultancy Plus Call Off via YPO Framework](/contracts/ocds-b5fd17-054aa364-3b5a-43be-8bb6-f8e716a8d65f): Sheffield City Council
- [Employment Support - Therapy, Coaching and Mental Wellbeing Support](/contracts/ocds-b5fd17-352a110f-db31-47cc-9030-c6e3b543f94a): Sheffield City Council
- [Employment Support - Physiotherapy and Pain Management](/contracts/ocds-b5fd17-d1ae62cf-b2b9-4e5e-9357-201121b94fe8): Sheffield City Council
- [Provision of Digital Audio Recording](/contracts/ocds-b5fd17-0b1b5644-0544-4e5d-b8de-e8f0138e8471): Northumbria Police
- [Contact Centre Telephony Platform](/contracts/ocds-b5fd17-80442e35-9055-4d1f-8420-489024ee1fdf): Southampton City Council
- [LAS 111 PRM Services](/contracts/ocds-b5fd17-96f274bf-d1d5-4792-87a3-1f34636798c4): London Ambulance Service NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/edb62ddd-7b15-4e56-82be-54c5dcea2418-909356)