# Step Up to Social Work Cohort 7 Support Contractor

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Education](/buyers/department-for-education/contract-awards)
- Contract winner: [Capita Business Services Limited](/contract-winners/capita-business-services/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 18 January 2021
- Published: 17 February 2021
- Contract start: 18 January 2021
- Contract end: 31 December 2021
- Stage: awarded
- Procurement category: services
- Notice ID: b5a04712-4949-41f2-9362-619d3fa85e10-413885
- OCID: ocds-b5fd17-cc9a63a0-50f3-4b40-bf91-cca8a45ddc67

## Description

The contractor will be expected to perform a dual role in respect of applicants to the programme\. Firstly, an ongoing quality assurance function to regional partnerships and DfE on applications and applicant tracking at all stages of the process from appointment in October 2020 through to end of contract\. Secondly, as a single, accurate and consistent contact point and source of information for applicants at all stages of the assessment process\. Tasks will include managing acknowledgements of applications and results promptly \(e\.g\. 95% of responses to applicant queries/complaints in 24 hours\) following both the initial sift and the subsequent assessment process and assessment centre phase\.

## Related contract awards

- [DfE Fraud investigation tool award](/contracts/ocds-b5fd17-7a2e3404-ed16-4d45-8092-bfa8a4f18f2e): Department for Education
- [Free School Meals \(FSM\) Expansion Evaluation](/contracts/ocds-b5fd17-9a8f621d-f2a1-4752-8b7f-6923ce98a923): Department for Education
- [project\_9776 - SEN Longitudinal Study](/contracts/ocds-b5fd17-5abdfe56-1d26-48c5-a94b-208496ac2419): Department for Education
- [SMF - Business Change Support](/contracts/ocds-b5fd17-bbc9e68d-eb8c-41bb-b709-50eade653bf4): Financial Conduct Authority
- [CA16331 - Cansfield High School Managed HR & Payroll Services](/contracts/ocds-b5fd17-3ef4fd3a-2091-4f1c-9958-52f74ec60752): Cansfield High School
- [Procurement Consultancy Support](/contracts/ocds-b5fd17-9a2363ae-f7e2-4819-97c2-be6575700ccb): Financial Conduct Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b5a04712-4949-41f2-9362-619d3fa85e10-413885)