# Cisco Contact Center Flexplan Subscription - SBS24-043

> A sourced UK public sector contract award published by NHS Shared Business Services.

## Key facts

- Buyer: [NHS Shared Business Services](/buyers/nhs-shared-business-services/contract-awards)
- Supplier: [EUROPEAN ELECTRONIQUE LIMITED](/suppliers/european-electronique/public-sector-contract-awards)
- Award value: £59,899
- Tender value: £59,899
- Award date: 21 August 2024
- Published: 27 August 2024
- Contract start: 19 August 2024
- Contract end: 18 August 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 7d98e756-57aa-4b73-9c18-b75f02d6250c-780316
- OCID: ocds-b5fd17-cd1145c8-362c-4a3b-9b87-a89f606fbdd6

## Description

NECS \(NHS North of England Commissioning Support Unit\) has a requirement to purchase a 12-month Cisco Contact Centre Flex plan subscription for the on-premises Unified Contact Centre Express platform, to replace the existing subscription which is expiring\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7d98e756-57aa-4b73-9c18-b75f02d6250c-780316)
