# Complaints and Enquiries Customer Records Management \(CRM\) System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [COMPETITION AND MARKETS AUTHORITY](/buyers/competition-markets-authority-2/contract-awards)
- Contract winner: WEBCURL LTD
- Award value: £56,092
- Tender value: £56,092
- Award date: 10 June 2020
- Published: 1 September 2022
- Contract start: 24 June 2020
- Contract end: 23 June 2022
- Stage: awarded
- Procurement category: services
- Notice ID: ff599962-fa8c-4b15-b5fa-b17633dae701-568277
- OCID: ocds-b5fd17-cd2416e1-2794-474a-a3f7-4275257d5d82

## Description

To procure a record management system to enable the CMA General Enquiries team to part-automate processes surrounding the recording of complaints received by the public\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ff599962-fa8c-4b15-b5fa-b17633dae701-568277)