# IT Service Management Software - AWARD

> A sourced UK public sector contract award published by Thirteen Housing Group Ltd.

## Key facts

- Buyer: [Thirteen Housing Group Ltd](/buyers/thirteen-housing-group-ltd/contract-awards)
- Supplier: [Alemba Limited](/suppliers/alemba/public-sector-contract-awards)
- Award value: £131,354
- Award date: 6 August 2019
- Published: 8 August 2019
- Contract start: 5 August 2019
- Contract end: 4 August 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 15c4d019-2479-4bb4-944d-4d014674ed67-306342
- OCID: ocds-b5fd17-cd4ca53f-1130-4058-bbff-7e0b0f129823

## Description

Thirteen Housing Group Ltd are currently out to tender for the provision of a software vendor to supply us with a high quality IT Service Management software solution, integrated and customized to our business workflows supporting IT Infrastructure Library \(ITIL\) and the smooth running of our service desk and IDT department\. Suppliers that would like to take part in this tender process are invited to 'Express Interest' upon which they will be given access to the full tender documentation delivery through this e-tendering system\.

## Related contract awards

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/15c4d019-2479-4bb4-944d-4d014674ed67-306342)
