UKEF Customer Relationship Management system which includes Case Management, Marketing and Integration Functionality

This is a call-off contract to provide UKEF with a license for a customer relationship management system which includes case management, marketing and integration functionality. This requirement was competed via the Technology Products and Associated Services CCS Framework Agreement. The call-off contract is for 2 years for a value of £703,884.96. There is an option to extend for three periods of twelve (12 months) which would take the total value of the call-off contract to up to £2,321,269.20.