# UKEF Customer Relationship Management system which includes Case Management, Marketing and Integration Functionality

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for International Trade](/buyers/department-for-international-trade/contract-awards)
- Contract winner: [XMA Limited](/contract-winners/xma/public-sector-contract-awards)
- Award value: £703,885
- Tender value: £2,321,269
- Award date: 22 July 2020
- Published: 11 August 2020
- Contract start: 28 July 2020
- Contract end: 27 July 2022
- Stage: awarded
- Procurement category: goods
- Notice ID: fff1fc1a-793f-439e-bb38-09d21d5e3af9-375385
- OCID: ocds-b5fd17-cdb9f827-e622-474d-b1f9-4177f527740c

## Description

This is a call-off contract to provide UKEF with a license for a customer relationship management system which includes case management, marketing and integration functionality\. This requirement was competed via the Technology Products and Associated Services CCS Framework Agreement\. The call-off contract is for 2 years for a value of £703,884\.96\. There is an option to extend for three periods of twelve \(12 months\) which would take the total value of the call-off contract to up to £2,321,269\.20\.

## Related contract awards

- [Assistant Finance Business Partner](/contracts/ocds-b5fd17-7ad8483d-94d6-4d27-821d-8f35ac6acf96): Department for International Trade
- [Legal Advice on a Repayable Launch Investment \(RLI\) Contract](/contracts/ocds-b5fd17-d512acec-f360-4f10-99bf-8e53e47af1d0): Department for International Trade
- [Provision of Market and Product Data for Metals and Commodities](/contracts/ocds-b5fd17-e5391ad0-7d32-45e5-8f7e-c374dc129907): Department for International Trade
- [DDaT26102 - GPU cluster nodes](/contracts/ocds-b5fd17-428bad37-c0b0-4498-924e-04ba2e125abc): UK SHARED BUSINESS SERVICES LIMITED
- [Service desk 2022-25](/contracts/ocds-b5fd17-0ee5b399-81ef-44b7-adb4-d116d2cd70cf): National Audit Office
- [Immersive labs 2026](/contracts/ocds-b5fd17-c75fff7a-f28f-4386-82da-7884482c707e): Office for National Statistics

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fff1fc1a-793f-439e-bb38-09d21d5e3af9-375385)